We are looking for a Customer Success Manager who will be our prime technical point of contact for all US Channel Partners and end-customers.
- Be the prime technical point of contact for all US channel partners and end-customers
- Be responsible for the correct, smooth and fast implementation of Awingu customer projects
- Report directly into the COO based out of Belgium
- Support in the sales process where needed: architecture design, setup Pilot environments
- Support channel partners: provide technical trainings, be the first line of support
- Work from Awingu’s NYC office, your home-office and partner locations
We are looking for a candidate that…
- has at least 5 years of “hands-on” experience in a support / operations role
- has very good knowledge (ie hands-on skills) in Windows, networking, RDP, infrastructure and Microsoft Azure (and other cloud platforms)
- is self-motivated, entrepreneurial and proactive sales style
- has a positive and professional attitude, initiative and result oriented
- enjoys to work with people, and specifically customers
- has the ability to work independently and with limited supervision
- has a high degree of mobility - frequent travel and sometimes on short notice
- is fluent in English (written & spoken)
A challenging and varied job in a fresh, young and rapidly changing environment.
A competitive compensation package.