Careers

CUSTOMER SUCCESS MANAGER, GREATER NEW YORK AREA, USA

JOB DESCRIPTION

We are looking for a Customer Success Manager who will be our prime technical point of contact for all US Channel Partners and end-customers.


PROFILE

You will…

  • Be the prime technical point of contact for all US channel partners and end-customers
  • Be responsible for the correct, smooth and fast implementation of Awingu customer projects
  • Report directly into the COO based out of Belgium
  • Support in the sales process where needed: architecture design, setup Pilot environments
  • Support channel partners: provide technical trainings, be the first line of support
  • Work from Awingu’s NYC office, your home-office and partner locations

 

We are looking for a candidate that…

  • has at least 5 years of “hands-on” experience in a support / operations role
  • has very good knowledge (ie hands-on skills) in Windows, networking, RDP, infrastructure and Microsoft Azure (and other cloud platforms)
  • is self-motivated, entrepreneurial and proactive sales style
  • has a positive and professional attitude, initiative and result oriented
  • enjoys to work with people, and specifically customers
  • has the ability to work independently and with limited supervision
  • has a high degree of mobility - frequent travel and sometimes on short notice
  • is fluent in English (written & spoken)

AWINGU OFFERS

A challenging and varied job in a fresh, young and rapidly changing environment.
A competitive compensation package.


CONTACT US

Please send your CV at careers@awingu.com