Evere is a Belgian municipality with 43.000 inhabitants, in the Brussels-Capital Region with 1.220.000 inhabitants. In the municipal administration, there are about 300 computer users, working in different departments each with their own needs and work requirements. At the end of 2019, the IT team was looking for a simple and secure solution to enable teleworking for their employees.
Long before working with Awingu, the municipal administration of Evere had implemented the Citrix solution for all its users both within the municipal administration, as well as to allow employees to work remotely on an occasional basis. Over time, limitations encountered with certain specific business applications resulted in a mixed fleet of classic computers and Citrix workstations.
Too much complexity
In 2019, before the health crisis, the situation was as follows: two different solutions for workstations, one of which (Citrix) was slowly being upgraded or replaced by another solution.
Working from home
To continue to make remote working possible and in anticipation of the implementation of structural teleworking, the IT team had already initiated before the start of the pandemic to look for another solution to replace their current configuration.
When the need for teleworking exploded in 2020 due to COVID, the team was pleased to have identified and begun implementing an ideal solution like Awingu.
Advantages of Awingu
Working with Awingu brings only advantages, both for the IT department and for the end users of the municipal administration of Evere, explains Philippe :
In addition, he is very pleased that he can purchase Awingu through the CIBG’s central purchasing office. In their catalog, you can find Awingu licenses. All Brussels administrations that have joined the central purchasing office can buy Awingu licenses in compliance with public procurement legislation but without the administrative burden. When Philippe heard about this possibility from a colleague in Sint-Agatha-Berchem, a long-time Awingu customer (as well as 80 other local authorities in Belgium), he immediately saw the great advantage.
In addition, the IT team explained to him that it was relatively easy to install, set up and configure Awingu. For end users, Philippe adds, it couldn’t be simpler:
For now, they are only using Awingu to facilitate teleworking in a seamless and consistent manner. Other goals are to enable secure remote access for external contractors via Awingu as well.