Customer Engagement Manager, Germany


We are looking for a Customer Engagement Manager that will ensure our clients are engaged with the company`s product and our service.


You will:

·       Closely work with the German (DACH region by extension) channel and solution sales representatives

·       follow-up on leads generated from different marketing & sales campaigns; this means: run qualification calls/online meetings, document the CRM, schedule next steps, handover to resellers, personally follow-up deals till closing (esp. smaller deals)

·       generate leads; e.g. by organizing 'cold' or 'semi-cold' calling campaigns

·       follow-up on orders and assure correct & timely internal follow-up

·       personally manage a portfolio of customers; drive order extensions, renewals, promotions, etc.

·       make & control commercial documents (e.g. offers)

·       own/run a number of administrative projects; e.g. quality management of the CRM data

·       work mainly from a home-office and be in contact with a prospect, leads, customers, resellers. etc. by phone or online conferencing tool (e.g. Skype, WebEx)


We are looking for candidates that

·       have at least 2 years of experience in sales, preferably as an 'inside sales'...selling runs in your blood!

·       you have a background - or at least strong affinity - with technology and IT (yes...we are a software company and things can get a little technical)

·       shows initiative and is proactive

·       boasts with energy

·       is committed to reaching results and will go at great length to reach your objectives

·       doesn't think "administration" is a waste of time (read: that will document meticulously)

·       can work autonomously

·       is a good and open communicator

·       fluent in German and English (other languages are a plus)


A challenging and varied job in a fresh, young and rapidly changing environment.

Freedom in the development of ideas and the ability to work with the latest technologies.

A competitive salary, a company car and other fringe benefits.


Please send your CV at